Top Movers 4 U Effective Date: September 2026

This Privacy & SMS Communication Policy explains how Top Movers 4 U (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when visitors interact with our website, communication systems, and related services. By using our website or submitting information, you agree to the practices described in this Policy.

We collect personal information in the following ways:

• Information you provide directly, including your name, phone number, email address, service inquiries, quote requests, or form submissions
• Information collected automatically, such as device data, IP address, browser type, usage patterns, and cookies
• Information collected through communication tools, including call logs, message history, and recordings when enabled

Our phone system may record calls for quality assurance, training, and service verification. When call recording is active, callers may hear an automated notice at the start of the call. By continuing the call, you consent to such recording.

We may send SMS messages for quotes, confirmations, scheduling, updates, appointment reminders, job‑application updates, or other service‑related communication.

Our SMS practices follow required carrier compliance standards:

• We only send messages to individuals who provide consent
• You may opt out at any time by replying STOP
• Reply HELP for assistance
• Message and data rates may apply
• Messaging frequency may vary
• We do not use purchased or third‑party lead lists
• SMS consent and phone numbers will not be shared or sold to any third party or affiliates for marketing purposes
• We maintain logs of message delivery and interaction for compliance and service functionality

After providing consent, you may receive:

• Updates on orders, deliveries, scheduling, or service information
• Notifications regarding job‑application status
• Appointment reminders

“Hi [Customer Name], this is a reminder about your upcoming appointment with Top Movers 4 U on [Date] at [Time].”

“For further assistance, please visit our website or contact us at 888‑341‑5834 or info@topmovers4u.com.”

You may receive approximately 5–10 messages per day, depending on your requests and communication needs. Actual frequency may vary.

You may opt in to receive SMS messages by:

• Verbally providing consent
• Submitting an online form
• Filling out a paper form

You may opt out at any time by replying STOP to any SMS message. You may also contact us directly to request removal from our messaging list.

Do not check the SMS consent box on our forms.

We use personal information to:

• Provide quotes, services, scheduling, and customer support
• Communicate through calls, SMS, or email
• Improve website performance and user experience
• Maintain security and prevent fraud
• Comply with legal and communication‑platform requirements
• Analyze service usage and operational trends

We use cookies and similar technologies to improve website functionality, analyze traffic, and store user preferences. You may disable cookies in your browser settings, but some features may not function properly.

We may share personal information with:

• Service providers who support our communication systems, website hosting, analytics, customer management, or operational tools
• Third‑party vendors who process data on our behalf under confidentiality and security obligations
• Legal authorities when required by law

We do not sell personal information.

We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or misuse.

We retain personal information only as long as necessary to provide services, meet legal obligations, maintain business records, and support communication system requirements.

You may request access, corrections, deletion (where legally permitted), or opt‑out from communications. Requests may require identity verification.

Our website and services are not intended for children under 13. We do not knowingly collect information from children.

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

We may update this Policy periodically. Changes will be posted on this page with a revised effective date.

Top Movers 4 U

Phone: 888‑341‑5834

Email: info@topmovers4u.com